Sources & corrections
Make the record easier to audit—and easier to fix.
How we document evidence, handle conflicting information, review reader reports, and distinguish corrections from ordinary updates.
Last reviewed August 28, 2026
On this page
How citations work
Material facts should be traceable to a direct source close to the relevant statement or in the page's source notes. A source record identifies the responsible organization, document or page title, URL, relevant publication or revision date when available, and access date for information that can change.
A citation shows where a claim came from; it does not mean the source endorses Office Furniture Flow or every conclusion on the page.
Choosing the right source
The strongest source depends on who owns the fact. We generally prioritize public authorities for law and public programs, manufacturer documentation for product-specific facts, and the organization responsible for its own current policy. Market listings and vendor pages can support a dated example but not a universal rule.
We prefer an original document to a summary. If only a secondary source is available, the page should say so and avoid claiming more certainty than that evidence supports.
Changing, inaccessible, or conflicting sources
Web pages can move, change, or disappear. Source notes should keep enough identifying information to locate the document again and record the date on which a volatile source was checked.
If reliable sources conflict, we examine differences in date, geography, model, scope, and responsible authority. When the conflict matters to the decision and cannot be resolved, we state it instead of hiding it or averaging incompatible figures.
What counts as a correction
A correction fixes a factual error that changes meaning, such as an incorrect number, unit, date, attribution, requirement, product instruction, source, or safety statement. A clarification adds context when the original wording was not wholly false but could reasonably mislead. An update records information that became available or changed after publication.
Spelling, grammar, formatting, and link repairs that do not change meaning are routine edits. They may be made without a public note and do not automatically change the Last reviewed date.
What to send
A useful report identifies the exact claim and gives us enough context to reproduce the issue. Direct evidence is helpful, but you may still report a concern when you do not have a source.
- The affected URL and section heading
- The exact disputed text, number, link, or attribution
- Why it may be inaccurate, incomplete, or misleading
- A direct source and the date you accessed it, if available
- The product, geography, and date range involved
- Any relationship you have to a company, product, or organization mentioned
How we review a report
We compare the report with the source material available for the page and look for more current or more authoritative evidence. We may contact the source owner or the person who submitted the report when clarification is necessary.
A vendor, advertiser, or person mentioned on a page may provide evidence, but does not receive a right to approve the article or require a change unsupported by the record. We prioritize material accuracy, safety, and accessibility issues and cannot promise an individual response or a fixed review time for every submission.
How changes are recorded
When a material factual error is confirmed, we correct the page and record what changed and when in the editorial record. When readers need that history to understand the current page, we add a visible correction note. Substantive clarifications and later updates are identified separately so a valid older statement is not mislabeled as an error.
Unsupported requests remain in the review record but do not replace documented evidence. Removing a claim because it can no longer be verified is also a valid correction outcome.
Privacy and sensitive material
Please do not submit confidential contracts, account credentials, personal records, proprietary floor plans, or other material you are not authorized to share. Contact details are handled under our Privacy Policy; the non-personal substance of a source or correction may be used to investigate and improve the affected content.